1. Introduction
Leppure (website address: https://leppure.com) values your trust and is committed to protecting your privacy. We are dedicated to providing natural skincare products that enhance your daily self-care experience. Please read this Privacy Policy carefully, and by continuing to use our website and services, you consent to the practices described here.
2. Data Collected
Data Storage Location
Leppure is a UAE-based company, with our web servers securely hosted in the European Union. Our hosting provider complies with GDPR regulations to ensure that your personal data is stored and processed safely in line with international data protection standards.
Registration Data
When you create an account on our website, we store your username, email address, and any additional personal details you provide (such as billing and shipping addresses). You can access, update, or delete your information at any time (except for your username). Our website administrators may also access this information to assist with account or order-related issues.
Purchase Data
When you place an order, we collect the necessary information to process and deliver your purchase. This includes your name, billing and shipping details, contact information, and payment details. This data is required to fulfill your order, ensure secure transactions, and provide after-sales support.
Reviews & Comments
When you leave a product review or comment on our website, we collect the information you submit in the review form along with your IP address and browser details to help prevent spam and maintain authenticity.
Contact Form
Information submitted through our contact form is sent securely to our official company email accounts. These submissions are retained only for customer service purposes and are never shared with third parties or used for marketing without your consent.
Analytics
We use Google Analytics to better understand how customers use our website and to improve your shopping experience. Analytics data may include information such as pages visited, time spent on the site, and browser type. This information is anonymized and does not personally identify you. If you wish, you can opt out of Google Analytics tracking here: Google Analytics Opt-out.
Cases for Using Personal Data
Your personal information may be used for the following purposes:
Verifying and identifying you when using our website.
Processing and delivering your orders.
Providing technical or customer support.
Sending important updates regarding your orders or changes to our services.
Monitoring activity to prevent fraud and ensure security.
Personalizing your shopping experience.
Maintaining the smooth operation and security of our website.
3. Embedded Content
Our website may include embedded content such as product videos, or social media feeds (for example, YouTube videos or Instagram posts). Embedded content from external websites behaves in exactly the same way as if you had visited those websites directly.
These external websites may collect data about you, use cookies, implement additional third-party tracking, and monitor your interaction with the embedded content — including tracking your activity if you are logged into your account on those platforms.
Below are the third-party services we currently use:
Facebook
We may display our official Facebook page or posts on our website. Facebook has its own cookies and privacy policies, which we do not control. Your IP address will not be shared with Facebook servers unless you actively consent.
See their privacy policy here: Facebook Privacy Policy.
Instagram
Our website may embed Instagram posts (e.g., product showcases or campaign highlights). Instagram follows its own cookie and privacy policies, which are outside our control. Data is only shared with Instagram if you interact with the embedded content.
See their privacy policy here: Instagram Privacy Policy.
YouTube
We may embed YouTube videos, such as product demonstrations or brand stories. YouTube has its own cookies and privacy policies, which we do not control. Your IP address is not shared with YouTube servers until you play the embedded video.
See their privacy policy here: YouTube Privacy Policy.
4. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us remember your preferences, keep your shopping cart active, and collect anonymous analytics data (such as website traffic and usage patterns).
In general, cookies are designed to make your online experience smoother. However, you can choose to disable cookies in your browser settings if you prefer. For detailed instructions, please refer to your browser’s help section. Please note that disabling cookies may affect certain site functionalities, such as checkout or account login.
Types of Cookies We Use
Necessary Cookies (all visitors)
cfduid: Used by our CDN provider (Cloudflare) to identify individual clients behind a shared IP address and apply security settings.
See their policy here: Cloudflare Privacy Policy.PHPSESSID: Helps identify your unique session on the website and keep your activity consistent (e.g., items in your shopping cart).
Necessary Cookies (for registered or logged-in customers)
wp-auth: Used by WordPress to authenticate logged-in visitors, manage password verification, and confirm user identity.
wordpress_logged_in_{hash}: Stores login status for registered users.
wordpress_test_cookie: Checks whether your browser accepts cookies.
wp-settings-[UID]: Stores user-specific preferences to customize your site experience (UID = your user ID).
wp-settings-{time}-[UID]: Similar to the above, with added timestamp information for personalized settings.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
7. How Long We Retain Your Data For
When you use our contact form or leave a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time . Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is very important to us. Although Leppure is a UAE-based company, we are committed to upholding international data protection standards, including the European Union’s General Data Protection Regulation (GDPR).
If you are a resident of the European Union, you are entitled to certain rights regarding your personal data, you can contact us directly at info@leppure.com . We will respond to your request in accordance with GDPR requirements and within the legally required timeframes.
For more information about GDPR, you can visit the official portal here: EU GDPR Information Portal.
10. Third Party Websites
Leppure does not actively share or post links to third-party websites for advertising or promotional purposes. However, from time to time, our website may reference external resources (for example, official payment gateways, social media platforms, or embedded services such as YouTube or Instagram).
Please note that once you leave our website or interact with third-party services through embedded content, their own privacy policies and terms will apply. We encourage you to review the privacy policies of any external sites or services you visit, as Leppure is not responsible for how those third parties collect, use, or protect your data.
11. Release of Your Data for Legal Purposes
Leppure may be required to disclose your personal information if legally obligated to do so. This may include responding to valid requests from government authorities, regulatory bodies, law enforcement agencies, or courts of law.
We will only share information when we believe, in good faith, that such disclosure is necessary to:
Comply with applicable laws and regulations.
Respond to lawful legal processes (such as subpoenas or court orders).
Protect and defend our rights, safety, or property.
Prevent, investigate, or take action regarding suspected fraud, illegal activities, or violations of our terms and policies.
Where possible and legally permitted, we may notify you if a request for your personal information has been made, giving you the opportunity to respond or challenge it.
Any release of data for legal purposes will always be carried out in accordance with applicable UAE laws and, where relevant, with international data protection regulations (such as GDPR for EU residents).